Information

Below is some information about your order depending on the option you chose at checkout.

1. Orders for digital downloads are sent within 5 working days. When your images are ready, you’ll receive an email from WeTransfer with a link to download them. Download links are valid for one year from the date sent. To help ensure the email reaches you, please add noreply@wetransfer.com to your contacts. If you have ordered Keyrings or Fridge Magnets, these will be delivered to the school after the school order deadline.

2. Orders going back to school are processed after the school order deadline. Please allow up to two weeks from this date for delivery back to school.

3. Orders being delivered to your home address are processed each weekend. Orders placed before 10am on Saturday will be dispatched by 2nd class post the following Wednesday.

4. Orders being collected from the studio are processed each weekend. Orders placed before 10am on Saturday will normally be ready for collection the following Wednesday. We’ll email you when your order is ready, so please wait for confirmation before visiting. Collection times can vary while we are working on location, and our current opening times will be included in the email, or you can find them here. 

You can check the status of your order via the link in your order email.